At HS MarComs (“we”, “us” or “our”), we are committed to protecting your privacy and handling your personal information in accordance with the Australian Privacy Principles (APPs) contained in the Privacy Act 1988 (Cth).
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you interact with HS MarComs, including through our website, enquiries, projects, services and communications.
We may collect personal information from clients, prospective clients, suppliers, website visitors, newsletter subscribers and others who interact with our business.
1. What personal information we collect
We may collect the following personal information:
- Your name and contact details (e.g. email, phone number)
- Information you provide when you submit a form, sign up for our newsletter, or make a purchase
- Website usage data through cookies and analytics tools
2. How we collect your information
We collect personal information directly from you, automatically through our website, and through our business interactions. Personal information may be stored electronically within our business systems and trusted third-party platforms.
3. Why we collect your information
We collect your personal information to:
- Provide and improve our products/services
- Communicate with you (e.g. respond to enquiries, send newsletters)
- Analyse website usage to enhance user experience
- Comply with legal obligations
4. Disclosure of personal information
We do not sell your personal information. We may disclose it to:
- Our service providers (e.g. email marketing platforms, analytics providers)
- Law enforcement or government agencies if required by law
5. Security of your information
We take reasonable steps to protect your personal information from misuse, loss and unauthorised access. However, no data transmission over the internet is 100% secure.
6. Access and correction
You may request access to the personal information we hold about you or ask for corrections. Contact us using the details below.
7. Cookies and third-party tools
Our website uses cookies and third-party tools (like Google Analytics) to collect data and improve your experience. You can disable cookies via your browser settings.
8. Privacy complaints
If you have a concern about how we have handled your personal information, please contact us using the details below. We will review your complaint and respond within a reasonable timeframe. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC).
8. Overseas data disclosure
Some of our trusted third-party service providers may process or store personal information outside Australia. Where this occurs, we take reasonable steps to ensure your information is handled appropriately and in accordance with applicable privacy laws.
9. Changes to this policy
We may update this Privacy Policy from time to time. The latest version will always be available on our website.
10. Contact us
If you have any questions or concerns about this Privacy Policy or your personal information, please contact us.
